Frequently asked questions about 24-hour care

seniorencare24 was founded in 2022 and is part of the knechtcare group, which has been providing care and nursing at home for more than 20 years. We combine this experience with a clear set of values: humanity, safety and reliability are at the heart of everything we do.

Usually within a few days. In urgent cases, care can even start on the same day.

Yes – we adapt the arrangement flexibly to your circumstances. A temporary break is possible.

Our emergency service can be reached around the clock. We are also available outside office hours – for you and for our caregivers.

Together, we clarify your wishes and needs. We then present suitable profiles for you to choose from. If you wish, we can arrange a video call so you can get to know each other.

All caregivers have a good command of German. Requests for other languages can be taken into account.

We arrange a suitable replacement in good time – so that care continues without interruption.

Through personal support, regular feedback and targeted training – including on topics such as dementia, Parkinson’s and palliative care.

• Running the household (cooking, cleaning, laundry)

• Help with personal hygiene

• Companionship and outings (walks, conversations, games)

• Support with dementia or chronic illness

• Night-time availability (by arrangement)

That is the responsibility of Spitex (home nursing service). We are happy to coordinate with your local Spitex service.

Our care starts from CHF 3700 for the 13-day no-obligation trial. Ongoing care from CHF 5080 per month (5 days a week) or from CHF 7530 per month (7 days a week). You will find a transparent overview on our prices page.

Yes. We hold the official SECO licence for personnel leasing and employ all caregivers on Swiss employment contracts – including insurance and social security contributions.

No. We take care of all the administrative tasks for you.

A separate room with a bed for the caregiver is required. The bathroom, kitchen and living areas are shared. No structural alterations are needed.