Next steps to 24-hour care

How care
at home works

Care at home allows older people to stay where they feel most comfortable: in their own home. Our caregivers live in the household, take on everyday tasks, provide safety, structure and company – and give families relief and peace of mind. It all starts with a personal conversation – and ends with a solution that fits.

What is care at home?

Care at home means that a dedicated caregiver moves into the household of the person receiving care, either for a set period or permanently. The caregiver looks after the household, mobility, social activities and the daily routine, and makes sure that everyday life can be managed well even with physical or cognitive limitations. Independence is preserved – and home remains a place of comfort and security.

The right care in four steps

Clarify your needs Clarify your needs

In the initial consultation – by phone or at your home – we work out together what your care solution could look like. What support is needed? What are the circumstances? What matters to you?

Choose a
caregiver Choose a
caregiver

We suggest suitable profiles from our pool – you decide who you feel most comfortable with. A video introduction helps you get to know each other.

Decision &
organisation Decision &
organisation

As soon as you have chosen a caregiver, we take care of everything else: contracts, coordination, planning the start – so that the care can begin smoothly.

Care begins Care begins

The caregiver moves in. We continue to support you closely, are there whenever you have questions and make sure that everything keeps running well in the long term.

What exactly does a caregiver do?

Our caregivers are more than just helpers – they are companions in everyday life, good listeners and trusted confidants. They create structure, provide emotional stability and at the same time take on practical tasks such as:

Running the household

Shopping, cooking, cleaning, laundry – all of this is naturally part of the job.

Safety and mobility

Help with walking, getting up, climbing stairs or in the bathroom.

Company and activities

Conversations, games, walks, cultural interests – bringing joy to everyday life and preventing isolation.

Structure and orientation

Planning the day, reminders to take medication, organising appointments – so that everyday life runs reliably.

Care also means giving time

The caregiver becomes part of life at home – bringing calm, presence and patience. This is especially valuable for people with dementia, after a hospital stay or with increasing frailty. And it gives families room – to let go, recharge or simply feel reassured.